The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive, featuring a wide variety of fresh and hot dishes served promptly at 6am. I thoroughly enjoyed the piping hot coffee and diverse options!” view full review
Spacious Rooms
“I loved the spacious room equipped with a convenient multi-international adaptor, clean sheets, and a comfortable mattress that ensured a restful night during my stay.” view full review
Excellent Shower!
“The shower pressure was perfect, with a consistent temperature that made for a refreshing experience after a long day of activities.” view full review
Relaxing Spa Access
“The nearby spas made it easy for me to unwind after a busy day, and the quick access greatly enhanced my overall relaxation during the trip.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Barber shop
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Infinity pool
Spa & wellness centre
Sauna
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Jalan Teuku Umar, Super Block Nagoya Hill Batam,
Nagoya,
Indonesia,
Riau Islands
Map view
Jalan Teuku Umar, Super Block Nagoya Hill Batam,
Nagoya,
Indonesia,
Riau Islands
City landmarks
Mosque
Jabal Arafah Mosque
1.1
km
Shopping Area
Nagoya Hill Shopping Mall
760 m
Batu Selicin
Pasar Penuin Wet Market
1.1
km
Jalan Harbour Bay
3.7
km
Pagoda
Tua Pek Kong Temple
1.1
km
Delta Spa & Health Club Batam
760 m
Jl. Kuda Laut
Bukit Senyum
2.5
km
Teluk Tering
Welcome To Batam Monument
710 m
Pagoda
Maha Vihara Duta Maitreya Monastery
3.1
km
Mall
BCS Mall
2.5
km
Mall
Nagoya Hill
760 m
Nagoya Citywalk blok Northwalk A no. 1
Funworld Nagoya Citywalk Batam
1.1
km
Shopping Area
Nagoya City Walk
1.1
km
Masjid Jabal Arafah
650 m
Masjid Al Falah Seraya
670 m
Mall
Lucky Plaza
680 m
Mosque
Masjid Al-Falah
700 m
Mall
Mall Nagoya Hill Shopping Centre
760 m
Church
GPIB Immanuel Batam
760 m
Market
Avava Fresh Market
760 m
Theme Park
Fun World Nagoya Citywalk
760 m
Fruit Market
760 m
Mosque
Masjid Arafah
760 m
Inul vizta
760 m
Mosque
Masjid Al-Hikmah
920 m
Gereja Pantekosta
980 m
Church
Gereja GPDI Pelita
1.0
km
Dora Sinaga
1.1
km
Shopping Area
Nagoya IT Center
1.1
km
Shopping Area
Harbour Bay Mall
3.7
km
Nearby
Masjid Jabal Arafah
310 m
Mall
Lucky Plaza
430 m
Mosque
Masjid Al-Hikmah
480 m
Masjid Al Falah Seraya
490 m
Church
Gereja GPDI Pelita
500 m
Gereja Pantekosta
520 m
Mosque
Masjid Al-Falah
530 m
Restaurants
Caffein Cafe
100 m
Nagoya Hill Superblock Blok A no. 3A
Amare Ristorante Italiano
360 m
Jl. Teuku Umar Komplek Graha Sulaiman A6
Kangen Cafe
180 m
Jl. Nagoya Hill Nagoya Hill
Food Point
180 m
Jl. Teuku Umar no. 1 Nagoya Hill Mall lt. 3
Puti Bungsu
470 m
Komp. Nagoya Garden Phase 1 Blok A No.6
Bistro Godiva BCS Mall
310 m
Jl. Bunga Raya
Taj Indian Cuisine
460 m
Jl. Raja Ali Haji
Kaiten Ramen
290 m
Komplek Food Street Nagoya Hill Mall Blok W no 12A
Bistro Godiva
270 m
Jl. Teuku Umar no.1 Nagoya Hill Second Floor
Asakuma Japanese Restaurant
600 m
Jl. Imam Bonjol No. 1
Martabak HAR
590 m
Jl. Imam Bonjol Komp. Bumi Indah Blok B No. 9-10
Grand Duck
700 m
Kepri Mall Ruko No 39
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
great location
limited dining options
soft pillows
7.8/10
Very good
Rooms
7.2
Location
8.4
Service
8.6
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
8.5
8.5/10 based on 420 reviews
Nathan
United States,
June
2024
8.2/10
My stay at the hotel was quite a mixed experience. The rooms were clean and well-kept, but the noise from the nearby mall and parking attendants blowing whistles was a bit disturbing. The staff, however, were very accommodating and helpful. The location was central and convenient, close to shopping and massage centers, but the check-in process was a bit of a letdown. The dining options were fantastic with a wide variety of tasty dishes to choose from.
Rooms
7.0
The rooms were clean and upkeeping was good, but the noise from the nearby mall and parking attendants blowing whistles frequently was bothersome. Additionally, the allocation of only 2 pax per room when we specified 3 pax was a downside.
Service
9.0
The staff was polite, happy, courteous, helpful, and friendly. They even showed me alternative room options when deluxe rooms were fully booked. The service overall was commendable.
Location
8.0
The hotel's location was very central and easy to navigate. It was conveniently situated near shopping and massage centers, fulfilling our request for connecting rooms. However, the check-in experience could have been smoother.
Dining
9.0
The dining experience was amazing with lots of options ranging from Indonesian, Chinese to Western cuisines. The delicious dishes and great selection made dining a highlight of my stay.
Facilities
8.0
The facilities were top-notch, providing everything I needed for a comfortable stay. However, it would be more enjoyable without the noise disturbances.
Martin
United States,
May
2024
7.2/10
My stay at the hotel was overall pleasant. The rooms were generally clean and comfortable, although we encountered some nuisance with ants and mosquitoes. The Smart TV was a nice addition, allowing us to enjoy Netflix with the kids. The pillows were a bit too soft for our liking. Check-in was smooth, but we did find a few small dried stains on the bed sheet.
Rooms
7.0
The rooms were generally clean and comfortable, but the presence of ants and mosquitoes was a bit of a nuisance. The pillows were too soft for our preference.
Service
7.0
The staff were friendly and the hotel's convenient location, just a 5-minute walk to Nagoya Shopping Mall, was a plus. However, there were some issues with being forgotten for the return transfer, causing a 20+ minute wait, and some confusion during check-out.
Location
8.0
The hotel's proximity to Nagoya Hill Shopping Mall and other shopping places made it a good choice for those looking to shop. It's right next to the shopping mall, which was convenient.
Dining
6.0
The dining experience was average, although the food tasted good. The options were limited, especially due to the high tourist volume during special events like the first day of Raya.
Facilities
8.0
The facilities were adequate, providing the necessary amenities for a comfortable stay.
Austin
United States,
February
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The location was excellent, near the shopping mall, making it convenient for quick meals and shopping. The rooms, however, had some issues with noise from traffic and the presence of ants and mosquitoes, which bothered us a bit.
Rooms
6.0
The room had some issues with traffic noise and the presence of ants and mosquitoes, which was a nuisance.
Service
9.0
The hotel staff, including the receptionist and driver, were courteous, helpful, and very friendly, making our stay pleasant.
Location
8.0
The hotel's location near the shopping mall was very good, providing easy access to dining options and shopping facilities.
Dining
7.0
The dining experience was satisfactory with a fair bit of selection, but it would have been better to have a different menu daily.
Facilities
7.0
The hotel facilities were adequate for our needs, but nothing extraordinary stood out.
John
United States,
July
2023
9.0/10
The hotel is conveniently located, just next to Nagoya Hill and surrounded by restaurants and shops. The rooms are fully equipped with a smart TV for easy access to YouTube and the internet, but they were fully booked all weekend until 3 pm. The service was attentive, with check on bedding cleanliness and fast responses to queries. Dining options were fantastic, catering to ASEAN tastes. The facilities were well-maintained and enjoyable.
Rooms
8.0
The rooms were fully booked all weekend until 3 pm but equipped with a smart TV for convenient entertainment access.
Service
9.0
The service was attentive, with quick responses to queries and a check on bedding cleanliness.
Location
10.0
The location is excellent, just next to Nagoya shopping center and surrounded by plenty of dining and shopping options.
Dining
9.0
The dining experience was fantastic, catering to ASEAN tastes.
Facilities
9.0
The facilities were well-maintained and enjoyable.
David
United States,
May
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were clean and fulfilled our request for connecting rooms, although we noticed a few small stains on the bed sheet. The pillows were a bit too soft for our liking. The service provided by the hotel staff was very attentive and polite, making us feel welcomed throughout our stay. The hotel's location was convenient, being just a short walk away from Nagoya Shopping Mall. The dining experience was good, offering various local delights. However, the menu could use more variety to cater to different preferences.
Rooms
8.0
The rooms were generally clean and met our request for connecting rooms.
Service
9.0
The hotel staff were attentive and polite, ensuring a pleasant stay.
Location
8.0
The hotel's location near Nagoya Shopping Mall was very convenient.
Dining
7.0
The dining experience was good with a variety of local delights, but could have more menu options.
Facilities
7.0
The hotel offers a range of facilities for guests' convenience.